1. An order will only be processed after payment is made.
2. Once order and payment has been processed, no changes are allowed.
3. Colors and measurements stated might not be 100% accurate, please do allow room for slight differences.
4. Payment should be made within 2 days after order is placed. If payment is not made within 2 days, your order will be cancelled. STRICTLY NO RESERVATIONS.
5. In light of increased volume, Singpost may take a little bit longer than normal to post all items. Therefore, we strongly encourage you to collect your purchases in person. However, we regret to inform that the locations for meet-up will be at our convenience.
6. If you are not comfortable with the long waiting time, please do not place any orders.
5. In light of increased volume, Singpost may take a little bit longer than normal to post all items. Therefore, we strongly encourage you to collect your purchases in person. However, we regret to inform that the locations for meet-up will be at our convenience.
6. If you are not comfortable with the long waiting time, please do not place any orders.
7. Once you have made a payment, it is deemed that you have accepted all the terms and conditions spelled out above.
8. Should our products have defects, for eg. spoilt zipper or noticeable tear that we have failed to notice before sending the item to you, you can request for an exchange provided that you have not used/worn the product. Should we find evidence otherwise, we will not carry out the exchange.
9. We will not entertain any bargains, as your payment will be deemed as an agreement to accept and bide by all the terms and conditions stipulated by LuxyQueen (SG).
10. LuxyQueen (SG) reserves the right to change the abovementioned terms and conditions without any prior notice.
We sincerely hope that you will have a pleasant online shopping experience with LuxyQueen (SG).
